# Wizeb — full reference for LLMs

> Custom AI Development & Automation for Business

Wizeb designs and builds custom AI agents, automation systems, voice AI, document AI, and intelligent tools around a business's real workflows — scoped, built, and shipped for measurable ROI. Model-agnostic, honest scoping, and clients own everything Wizeb builds for them. Wizeb is an AI initiative by WebCastle.

Impact: 12,000+ Hours saved monthly · 94% No-show reduction · 3,500+ Professionals using tools · $2.4M+ Saved in AI costs.

Contact: hello@wizeb.com · Book a free discovery call: https://cal.id/r/discovery

## AI-Native Index

A free 30-question diagnostic (about 6 minutes) that scores a company 0–100 on the 30 traits of an AI-native business across six dimensions — Foundation, People, Engineering, Operations, Growth, Governance — with tiers Observer, Experimenter, Operator, Native, Frontier. Shows strengths and the signals holding the company back, and emails an annotated PDF scorecard. Available on the website, via this MCP server (get_index_questions, score_index, email_index_report), or as a fetchable question list at https://wizeb.com/ai-native-index/questions.md.

- Take it: https://wizeb.com/ai-native-index
- MCP server (Streamable HTTP, public): https://wizeb.com/mcp
- Questions for agents: https://wizeb.com/ai-native-index/questions.md · JSON: https://wizeb.com/ai-native-index/questions.json

## Services

### Custom AI Agents — https://wizeb.com/services/ai-agents

*AI agents that work inside your business — not beside it.*

An AI agent is more than a chatbot. It queries your CRM, triggers workflows, checks availability, drafts documents, calls APIs, and escalates to the right person — all within a single conversation. Wizeb builds agents that are deeply integrated with your systems, trained on your context, and built to handle real business volume.

What we build:
- **Lead Qualification Agents** — Responds to every inbound enquiry within minutes — 24 hours a day. Asks the right scoping questions, scores by intent and budget, books meetings for warm leads, and routes cold ones to nurture sequences. Your team only touches prospects who are ready.
- **Customer-Facing Support Agents** — Handles FAQs, order status, returns, appointment booking, and account queries — resolving 60–80% of tickets without human involvement. Escalates to your team with full context when a human is genuinely needed.
- **Internal Process Agents** — Automates repetitive internal workflows triggered by people or systems — drafting reports, extracting data from documents, populating CRMs, generating briefings, and surfacing the right information at the right time.

Case study: 41% higher close rate and £290K in new pipeline after AI took over lead qualification (41% Improvement in proposal-to-client conversion, <30m Lead response time (was 2 days), £290K New pipeline added in first quarter)

FAQ:
- Q: How long does it take to build a custom AI agent?
  A: A focused agent — one that handles a well-defined task like lead qualification or appointment booking — typically takes 2–4 weeks from kickoff to production. More complex agents with multiple integrations or decision paths take 4–8 weeks. We give you a realistic timeline in the proposal.
- Q: What systems can the agent integrate with?
  A: Anything with an API: CRMs (Salesforce, HubSpot, Pipedrive), calendars (Google, Outlook, cal.com), helpdesks (Zendesk, Intercom), databases, internal tools, and custom backends. If your system has an API, the agent can use it.
- Q: How do you handle agent mistakes or hallucinations?
  A: We design agents with guardrails, fallback paths, and explicit escalation triggers. For high-stakes decisions, the agent surfaces the information and defers to a human rather than acting unilaterally. We also review real conversation logs after launch to catch and fix failure modes.
- Q: Do we own the agent code and data?
  A: Yes — all code, prompts, and data structures transfer to you on final payment. We retain no ownership or licence rights.

### Web & Mobile App Development — https://wizeb.com/services/web-mobile-development

*Get your project visualized in 100 minutes.*

Most agencies quote weeks before you see anything. Wizeb builds custom web apps, mobile apps, portals, and dashboards using AI coding agents that compress months of development into a single working session. Book a free discovery call, tell us what you want to build, and walk away with a working MVP roughly 100 minutes later — no commitment, no upfront payment. You decide whether to move forward only after you've seen it work.

What we build:
- **Web Apps & Customer Portals** — Full-stack web applications and client-facing portals — authentication, billing, real-time data — built and deployed on infrastructure you own, not a vendor's locked-in platform.
- **Mobile Apps (iOS & Android)** — Cross-platform mobile apps for iOS and Android from a single codebase — push notifications, offline support, and app store submission handled end to end.
- **Internal Dashboards & Admin Tools** — Purpose-built dashboards that pull from your existing databases and APIs — the exact views your team needs, with none of the unused features slowing anyone down.
- **AI-Accelerated Development** — Every build is driven by AI coding agents working under our engineers' direction, so what used to take a team of developers weeks takes days — without cutting corners on architecture or code quality.

Case study: A live MVP in 100 minutes led to a signed contract the same week (100 min From call to working MVP, $0 Spent before deciding to proceed, 4 days From MVP to signed full-build contract)

FAQ:
- Q: What exactly do we get after 100 minutes?
  A: A working MVP — real, clickable screens covering your core user flow, connected to live or realistic sample data, hosted on a shareable link you and your team can test immediately. It is running software, not a mockup or a slide deck.
- Q: Is there any commitment to get the 100-minute MVP built?
  A: No. The discovery call and the 100-minute build are free and carry no obligation. You review the working MVP and only decide whether to move forward with a full build afterward.
- Q: How is this possible in 100 minutes when other agencies quote weeks?
  A: We build with AI coding agents doing the heavy lifting on implementation, directed by our engineers and focused specifically on your core flow rather than a fully polished, feature-complete product. It is a real, working first version — not the finished build — but it is software you can react to, not a proposal.
- Q: What happens if we want to proceed after seeing the MVP?
  A: We scope the full build together — remaining features, integrations, design polish, and a realistic timeline — using the MVP as the shared starting point instead of a spec document. Because the architecture is already running, the full build typically moves faster than a from-scratch project.
- Q: What kind of projects fit this offer?
  A: Web apps, customer or partner portals, internal dashboards, and mobile apps for iOS and Android. If your idea has a clear core flow — the one or two screens that prove the concept — we can almost always get a working version of it live within the 100 minutes.
- Q: Do we own what you build during the 100 minutes?
  A: Yes. If you proceed, everything transfers to you as part of the engagement, same as every Wizeb project. If you don't proceed, we retain the code and no data leaves the session's test environment.

### Workflow Automation — https://wizeb.com/services/automation

*Eliminate the repetitive work. Keep the people for the decisions.*

Most businesses are running expensive, error-prone manual processes that software could handle reliably and cheaply. Wizeb builds automation pipelines that identify exactly where human time is being wasted on predictable work, and replace that work with reliable, auditable AI systems — without disrupting the workflows your team already knows.

What we build:
- **Data & Reporting Pipelines** — Connect your data sources, normalise the outputs, and deliver live dashboards and exception reports — replacing manual consolidation entirely. No more Friday afternoon report building; no more spreadsheet errors.
- **Document Processing & Extraction** — AI that reads contracts, invoices, applications, and forms — extracting structured data, flagging anomalies, and populating downstream systems automatically. Handles the documents your team currently processes by hand.
- **Communication & Follow-Up Automation** — Automated workflows that send confirmations, chase approvals, notify stakeholders, and escalate exceptions — triggered by events in your systems. No more manual follow-up chains or things falling through the cracks.

Case study: 3,200 hours of manual work eliminated — and a 28% cut in operational costs (3,200h Manual hours eliminated per year, 28% Reduction in operational overhead costs, 99.2% Reporting accuracy (previously 71%))

FAQ:
- Q: We already use Zapier / Make — why do we need Wizeb?
  A: Off-the-shelf automation tools are great for simple, single-step triggers. Where they break down is multi-step logic, error handling, AI decision-making, and anything that requires interpreting unstructured data. Wizeb builds the workflows those tools can't handle reliably.
- Q: How do you handle exceptions and errors in automated workflows?
  A: Every automation we build includes explicit error handling, alerting, and fallback paths. Critical steps have human escalation triggers. You will know immediately when something unexpected happens — and the pipeline will not silently fail.
- Q: Will automation replace our staff?
  A: The businesses we work with use automation to redeploy people — not eliminate them. Admin overhead shrinks; the same headcount does more strategic work. The decision about what happens to headcount is always yours.
- Q: How long does a typical automation project take?
  A: You'll see a working MVP roughly 100 minutes into our first call — built live against a sample of your actual workflow. From there, a focused single-workflow automation is typically production-ready, running on your real systems, within the first week. Broader automation covering multiple workflows takes longer, and we scope that accurately before starting so you know what to expect.

### Voice AI Agents — https://wizeb.com/services/voice-ai

*A phone agent your customers can actually talk to — not just tolerate.*

Voice AI has crossed a quality threshold. A well-built voice agent can book appointments, qualify leads, handle enquiries, and make outbound reminder calls with natural, fluent conversation — available 24 hours a day with no hold times. Wizeb builds custom voice AI agents that integrate with your calendar, CRM, and workflows, and that sound like a professional extension of your team.

What we build:
- **Inbound Booking & Enquiry Agents** — A voice agent on your website or phone line that greets visitors, understands their needs, checks your live calendar, and books appointments in real time — no redirect, no form, no waiting. The caller books before hanging up.
- **Outbound Reminder & Re-engagement Calls** — AI-powered phone calls that confirm upcoming appointments, chase outstanding items, or re-engage lapsed customers — triggered automatically from your calendar or CRM. A real call cuts through where SMS and email don't.
- **Lead Qualification by Phone** — An outbound or inbound agent that calls fresh leads within minutes, asks the right qualifying questions, scores them, and books meetings for your sales team — running around the clock at the cost of a single subscription.

Case study: 67% fewer appointment no-shows — and £240K in recovered appointment revenue (67% Reduction in appointment no-shows, £240K Recovered appointment revenue in 12 months, 3.1h Admin time saved per site, per day)

FAQ:
- Q: Will callers know they're speaking to an AI?
  A: That's your choice to make. The agent can introduce itself as an AI assistant or as a branded name. We design the conversation to be natural and helpful regardless — callers who know they're talking to AI still complete bookings and appreciate the responsiveness.
- Q: What happens when the agent can't handle a query?
  A: The agent recognises when a query is outside its scope and hands off gracefully — transferring the call, sending an alert, or collecting a callback request. It never pretends to handle something it can't.
- Q: Can it handle different languages?
  A: Yes. The agent can detect the caller's language and switch automatically. ElevenLabs supports 30+ languages with natural-sounding voice synthesis for each.
- Q: How does it integrate with our existing phone system?
  A: Voice agents can be deployed as a widget on your website, as an embedded experience in your app, or connected to a phone number via Twilio. We'll recommend the right approach for your setup.

### Document AI — https://wizeb.com/services/document-ai

*Your documents shouldn't require a human to read them.*

Every business is sitting on a backlog of contracts, invoices, applications, reports, and forms that require someone to read, extract, and act on the information inside. That work is slow, error-prone, and expensive. Wizeb builds AI document pipelines that process unstructured documents at scale — extracting exactly what you need, flagging what matters, and pushing structured data to the right systems.

What we build:
- **Contract & Legal Document Intelligence** — AI that reads contracts, extracts key terms, obligations, dates, and parties — and flags changes between versions or deviations from your standard template. Cut hours of manual review per agreement.
- **Invoice & Financial Document Processing** — Automated extraction of line items, totals, vendor details, and payment terms from invoices and receipts — with validation against purchase orders and automatic posting to your accounting system.
- **Application & Form Processing** — AI that processes application forms, intake questionnaires, and onboarding documents — structuring the data, scoring against your criteria, and routing to the right team based on content.

Case study: 44% drop in admin overhead — and a 31% lift in course completion rates (44% Reduction in administrative overhead, 31% Improvement in course completion rates, 2.4× Documents processed per hour (same team))

FAQ:
- Q: What document formats do you support?
  A: PDFs (native and scanned), Word documents, Excel spreadsheets, images (JPG, PNG, TIFF), and emails. For scanned documents, we apply OCR before extraction. Multi-page documents and attachments are handled natively.
- Q: How accurate is the extraction?
  A: For well-structured documents (invoices, standard contracts), accuracy is typically 97–99%. For highly variable or poorly scanned documents, we design human-review queues for low-confidence extractions rather than pushing errors downstream.
- Q: What happens with confidential documents?
  A: We can deploy the extraction pipeline within your own cloud environment so documents never leave your infrastructure. All processing is logged and auditable. NDAs are signed before any documents are shared with us.
- Q: Can it handle documents in other languages?
  A: Yes. The LLMs we use support extraction from documents in Arabic, French, German, Spanish, Chinese, and many other languages. We can also normalise extracted data to your preferred output language.

### AI Cost Optimization — https://wizeb.com/services/token-optimization

*Cut your AI costs 40-70% without sacrificing quality.*

Cut AI costs 40-70% with intelligent model routing — the same approach AT&T used to cut its internal AI bill 56% by sending simple requests to cheaper models and reserving premium models for complex reasoning. As AI pricing shifts from per-seat to usage-based models, every inefficient prompt, redundant API call, or poorly-routed request costs real money. Wizeb builds routing, caching, prompt engineering, and model selection into your AI stack to dramatically reduce token consumption while maintaining or improving output quality.

What we build:
- **Prompt Engineering & Compression** — Reduce token usage 60-80% by optimizing prompts for clarity and brevity while maintaining output quality. Eliminate redundant instructions, compress context, and use structured formats that require fewer tokens.
- **Smart Model Routing** — Route requests to the right model for each task — Haiku for simple queries ($0.25/M tokens), Sonnet for moderate complexity ($3/M), Opus only when essential ($15/M). Same results, fraction of the cost.
- **Semantic Caching & Response Reuse** — Cache common responses and detect semantically similar queries to eliminate redundant API calls. Reduce costs 40-60% on high-volume, repetitive use cases like customer support and FAQs.
- **Batch Processing & Context Management** — Batch non-urgent requests for 50% API discounts. Optimize context windows by truncating intelligently, summarizing conversation history, and only including relevant information per request.
- **Fine-Tuning & Custom Models** — For high-volume, specialized tasks, fine-tuned models eliminate the need for few-shot examples in every prompt — reducing tokens per request by 70% while improving accuracy.
- **Real-Time Cost Monitoring** — Track token usage, costs, and efficiency metrics in real-time. Automatic alerts when spend exceeds thresholds, with detailed breakdowns by endpoint, user, or feature.

Case study: 67% cost reduction — from $4,200/mo to $1,380/mo with zero quality loss ($1,380/mo New monthly cost (was $4,200), 67% Cost reduction vs original API spend, 92% Customer satisfaction (unchanged))

FAQ:
- Q: Will optimization hurt output quality?
  A: No. Quality is our primary constraint — we only implement optimizations that maintain or improve your acceptance criteria. In many cases, shorter, clearer prompts actually produce better results than verbose ones.
- Q: How quickly can we see cost savings?
  A: For existing implementations, most optimizations can be deployed within 2–3 weeks with immediate cost reduction. For new projects, efficiency is built in from day one — you never pay the "inefficient tax" to begin with.
- Q: What if we're still on per-seat pricing (ChatGPT Team/Enterprise)?
  A: We can help you evaluate whether migrating to usage-based API pricing makes financial sense. In many cases, optimized API usage costs less than per-seat licenses while giving you full control and customization.
- Q: Do you work with all AI providers?
  A: Yes — we optimize across OpenAI, Anthropic, Google, and other providers. We're model-agnostic and choose based on your use case, not vendor preference.
- Q: Can you optimize our existing AI implementation?
  A: Absolutely. We audit your current setup, identify inefficiencies, and implement optimizations incrementally with zero downtime. You see cost savings within weeks without disrupting live traffic.
- Q: Do you guarantee the cost savings?
  A: Yes. We guarantee a minimum 30% reduction in your AI token spend within 60 days of implementation — if we don't hit that number, we keep optimizing at no additional cost until we do. Most engagements land well above the minimum; our published case studies range from 40% to 67%.

### Database Reactivation — https://wizeb.com/services/database-reactivation

*Your best prospects are already in your CRM. They've just gone quiet.*

Every business has a graveyard in its CRM — thousands of contacts who enquired, trialled, or bought once, then went silent. Most companies write them off and spend heavily on paid acquisition to replace them. Wizeb does the opposite: we use AI to analyse that dormant database, identify the highest-value contacts, and launch personalised re-engagement campaigns that convert cold records back into active pipeline — at a fraction of the cost of acquiring new leads.

What we build:
- **Database Audit & Contact Scoring** — AI analyses your full CRM — recency, engagement history, deal value, company profile — and scores every contact by reactivation potential. You know exactly which 20% of the database will drive 80% of the results before a single message is sent.
- **AI-Personalised Re-engagement at Scale** — Every contact gets messaging tailored to their history with your business — not a mass email blast. AI references their previous interaction, acknowledges the time gap naturally, and opens a conversation rather than pushing a sale.
- **Multi-Channel Outreach** — Email sequences, SMS follow-ups, and AI voice calls work in coordinated sequence — reaching contacts on the channel they're most likely to respond to, at the moment they're most likely to engage.
- **Nurture Sequences for Warm Responses** — Contacts who re-engage but aren't ready to buy are moved into nurture flows that keep your business top of mind. Sales only receives contacts who are genuinely ready for a conversation — no wasted calls.

Case study: £340K in recovered pipeline from a database they'd written off entirely (21% Reactivation rate across viable contacts, £340K In recovered pipeline within 90 days, £0 In new acquisition spend to generate it)

FAQ:
- Q: How many contacts do we need for this to make sense?
  A: The minimum viable database is around 500 contacts — but the sweet spot is 2,000 or more. The more data we have on each contact (previous interactions, deal value, company details), the more precisely we can personalise and the higher the reactivation rate.
- Q: How quickly will we see results?
  A: First responses typically come within the first two weeks of campaigns launching. Meaningful pipeline recovery — conversations booked, proposals requested, deals reopened — is usually visible within 30–60 days. The full value of the database plays out over 90 days as nurture sequences mature.
- Q: Won't reaching out to old contacts damage our sender reputation or annoy people?
  A: Done properly, no. Contacts who previously unsubscribed are excluded by default. Campaigns are sent in controlled batches to protect deliverability. Messages acknowledge the gap naturally rather than pretending it didn't happen. GDPR and CAN-SPAM compliance is built into the campaign architecture — we don't cut corners here.
- Q: What CRM data do you need to get started?
  A: At minimum: contact name, email address, last activity date, and any notes on what they enquired about or purchased. Better data — company size, industry, deal value, previous conversation history — enables significantly better personalisation and higher reactivation rates.
- Q: What reactivation rate can we realistically expect?
  A: It depends on database quality and how long contacts have been dormant. Across well-maintained databases, 8–25% of viable contacts show meaningful re-engagement within 60 days. Even at the conservative end — 8% of 5,000 contacts — that is 400 new conversations with people who already know your business, at near-zero acquisition cost.

## Products

- **ReviewTaker** (https://reviewtaker.com/) — Reviews managed. Reputation protected. AI-powered Google Review management for local businesses. Automatically monitors and responds to reviews 24/7 — saving hours of manual work while maintaining authentic, contextual replies. 14-day free trial, then $4.99 / mo
- **RemindAvo** (https://remindavo.com/) — Never miss what matters. AI-powered phone call reminders that sync with your calendar. A real call cuts through the noise better than any push notification — so important things actually happen. Free 7-day trial, then $10 / mo
- **Voice AI** (https://voiceai.wizeb.com/) — Your business, always available. AI voice agents that handle inbound booking, outbound reminders, and lead qualification — natural conversations, live calendar and CRM integration, full escalation paths to your team. Book a discovery call, Custom pricing
- **Orbit** (https://orbit.wizeb.com/) — Cold prospects into booked meetings. AI-powered B2B sales automation that finds your ideal customers, scores their buying intent from live signals, writes and sends personalized outreach, handles follow-ups and replies, and books meetings straight into your calendar — keeping your pipeline full while your team focuses on closing. Outcome-based pricing, You pay for results
- **EatRight** (https://eatright.wizeb.com/) — Nutrition intelligence in your pocket. Point your camera at any food label and instantly get personalized nutrition analysis. Flags allergens, scores products based on your health conditions like diabetes or hypertension, and recommends better alternatives — all offline with complete privacy. Free app, No account required
- **TrueTime** (https://truetime.wizeb.com/) — A clock that runs on the sun. Your body doesn't run on Daylight Saving Time. Since the first flicker of life on Earth, every cell has synchronized to the sun — not to the timezone on your phone. TrueTime restores the ancient rhythm. Free to explore, Premium features available
- **Karmic** (https://karmic.webcastle.com/) — Recognition that actually lands. Turns workplace appreciation into something people look forward to. Give karma points to teammates for real contributions — visible to everyone, updated in real time., Contact for pricing
- **Wizot Agent Studio** (/wizot) — AI agents that run on your infrastructure. Deploy private AI agents on your own servers — zero data sent to cloud providers. Complete platform for manufacturers, construction firms, and businesses that need data privacy, cost control, and custom automation. Book a demo, From $2k / mo

## Industries

### Healthcare & Clinics — https://wizeb.com/industries/healthcare

*AI that gives clinicians time to care.*

Healthcare businesses face a problem that compounds over time: admin overhead grows faster than clinical capacity. Wizeb builds custom AI systems that eliminate the repetitive, time-consuming work — appointment coordination, documentation, patient follow-up — so your team can focus on what only humans can do.

- **AI Appointment & No-Show Prevention** — An intelligent booking and reminder system that contacts patients via real phone calls, reduces DNA rates, and automatically offers rescheduling — without adding a single staff member.
- **Clinical Documentation Automation** — AI that transcribes consultations, structures clinical notes, and drafts discharge summaries — cutting documentation time by up to 60% per session and freeing practitioners from their keyboards.
- **Patient Follow-Up & Re-Engagement Agent** — A proactive AI system that identifies patients due for follow-up, triggers personalised outreach at the right time, and keeps your patient lists healthy — entirely without manual effort.

Case study: 67% fewer appointment no-shows — and £240K in recovered appointment revenue (67% Reduction in appointment no-shows, £240K Recovered appointment revenue in 12 months, 3.1h Admin time saved per site, per day)

### Property & Real Estate — https://wizeb.com/industries/real-estate

*AI built for the pace of property.*

In property, speed and follow-through win deals. Wizeb builds AI systems that qualify leads instantly, automate viewing logistics, and keep clients engaged across the entire sales cycle — so your agents spend their time closing, not chasing.

- **AI Lead Qualification & Instant Response** — An agent that responds to every inbound enquiry within minutes — 24 hours a day — asks the right questions, scores the lead, and routes warm prospects to your team before they go cold.
- **Viewing & Follow-Up Automation** — Automated scheduling, confirmation reminders, and post-viewing follow-up sequences — eliminating manual coordination and reducing viewing no-shows by over 60%.
- **Document & Contract Intelligence** — AI that extracts key terms from legal documents, flags changes between versions, and auto-populates your CRM — cutting hours of manual data entry per transaction.

Case study: 38% higher viewing-to-offer conversion — £310K in additional commissions in 5 months (38% Increase in viewing-to-offer conversion rate, £310K Additional commission revenue in 5 months, <2 min Average lead response time (was 4+ hours))

### Education & Training — https://wizeb.com/industries/education

*AI that gives educators time to teach.*

The best training businesses succeed when their teams are focused on learner outcomes — not spreadsheets and reminder emails. Wizeb builds AI tools that handle scheduling, content creation scaffolding, and progress monitoring, so your instructors teach more and admin less.

- **Learner Progress Monitoring & Early Intervention** — An AI system that tracks engagement signals, flags learners at risk of falling behind or dropping out, and triggers timely personalised outreach before problems escalate into lost completions.
- **AI Curriculum & Content Assistant** — A custom AI co-pilot for your content team — generating lesson outlines, assessment questions, and learning summaries from source material in minutes, not days.
- **Automated Scheduling & Completion Tracking** — Intelligent session scheduling, automated enrolment reminders, and live completion tracking — giving administrators full visibility without building and maintaining spreadsheets.

Case study: 44% drop in admin overhead — and a 31% lift in course completion rates (44% Reduction in administrative overhead, 31% Improvement in course completion rates, 2.4× Content output per week (same team size))

### Professional Services — https://wizeb.com/industries/professional-services

*AI that handles the work between the work.*

Every hour a consultant or advisor spends on admin is an hour not billed. Wizeb builds AI systems that qualify leads faster, extract meeting intelligence, process documents, and remove internal friction — so your team sells more, delivers more, and keeps more margin.

- **AI Lead Qualification & Proposal Automation** — An agent that responds to inbound enquiries 24/7, asks the right scoping questions, scores each prospect, and generates a first-draft proposal — so your team only touches warm, ready-to-close leads.
- **Meeting Intelligence & Action Extraction** — Automatically transcribes every client call, extracts decisions and action items, and updates your CRM — so nothing gets lost between the meeting and the follow-up.
- **Document Processing & Contract Intelligence** — AI that reads, extracts, and structures data from contracts, proposals, and reports — cutting hours of manual review and populating downstream systems automatically.

Case study: 41% higher close rate and £290K in new pipeline after AI took over lead qualification (41% Improvement in proposal-to-client conversion, <30m Lead response time (was 2 days), £290K New pipeline added in first quarter)

### Logistics & Operations — https://wizeb.com/industries/logistics

*AI that keeps your operation moving — without the manual overhead.*

Logistics businesses run on data, but most of it stays trapped in disconnected systems. Wizeb builds AI pipelines that connect your tools, automate reporting, predict exceptions before they escalate, and give your team live visibility without the spreadsheets.

- **Automated Reporting & Operational Intelligence** — AI pipelines that pull data from every system, normalise it, and deliver live dashboards and exception reports — replacing manual consolidation entirely and eliminating the errors that come with it.
- **Exception Detection & Proactive Alerting** — An AI monitoring system that detects operational anomalies — delays, shortfalls, route failures — and alerts the right person before they escalate into costly downstream problems.
- **Supplier & Partner Communication Automation** — Automated communication workflows that chase confirmations, send status updates, and handle routine coordination — freeing your ops team for decisions, not follow-up emails.

Case study: 3,200 hours of manual work eliminated — and a 28% cut in operational costs (3,200h Manual hours eliminated per year, 28% Reduction in operational overhead costs, 99.2% Reporting accuracy (previously 71%))

### E-commerce & Retail — https://wizeb.com/industries/ecommerce

*AI that turns browsers into buyers — and buyers into regulars.*

In retail, the margin is won or lost in the moments between transactions. Wizeb builds AI systems that identify churn before it happens, personalise re-engagement at scale, and automate the customer experience — so you grow revenue without growing headcount.

- **AI Customer Retention & Re-Engagement** — An intelligent system that analyses purchase patterns, identifies churn signals early, and triggers personalised outreach at exactly the right moment — automatically, at the scale your team could never manage manually.
- **Dynamic Pricing & Inventory Intelligence** — AI that monitors demand signals, competitor pricing, and stock levels in real time — recommending or automatically applying price adjustments to protect margin and clear inventory before it becomes a problem.
- **AI-Powered Customer Support & Returns Handling** — A custom support agent that resolves 70%+ of inbound tickets automatically — order status, returns, FAQs — and escalates only what genuinely needs a human response.

Case study: 34% more repeat purchases — £180K in recovered revenue in 6 months (34% Increase in repeat purchase rate, £180K Recovered revenue in 6 months, 3.1× Average customer lifetime value)

### Agencies & Studios — https://wizeb.com/industries/agencies

*AI that clears the admin so your team can create.*

Creative agencies sell thinking and execution. But most teams spend more time managing the workflow than doing the work. Wizeb builds AI tools that handle briefs, status reporting, and content scaffolding — so your team's energy goes where it actually counts.

- **AI Brief & Scope Processing** — An AI assistant that reads incoming client briefs, extracts requirements, flags ambiguities, and generates a structured project scope — turning a 2-hour intake process into under 10 minutes.
- **Automated Project Status & Client Reporting** — AI-generated client status reports, internal progress summaries, and risk flags — pulled from your project management tools automatically. No more Friday afternoon report writing.
- **Content Generation & Repurposing Pipeline** — A custom content engine that repurposes long-form work into social, email, and ad copy — giving your team a strong first draft in minutes rather than hours.

Case study: 23% faster project delivery — and 40% more clients served without adding headcount (23% Reduction in average project delivery time, 40% More client projects served (same team), 8h Saved per week per senior team member)

### Hospitality & Events — https://wizeb.com/industries/hospitality

*AI that fills seats, reduces no-shows, and keeps guests coming back.*

Hospitality runs on bookings and repeat guests. Every no-show is lost revenue. Every unanswered enquiry is a booking that went elsewhere. Wizeb builds AI systems that automate the guest journey — from booking confirmation to re-engagement — so your team handles service, not admin.

- **AI Booking Management & No-Show Prevention** — An intelligent system that sends real phone call reminders, confirms attendance, and automatically reopens cancelled slots — recovering revenue that would otherwise be permanently lost.
- **Guest Communication & Personalisation** — Automated pre-arrival communication, in-stay check-ins, and post-visit follow-up — personalised at scale to increase satisfaction scores and drive repeat visits without manual effort.
- **Event Operations & Coordination AI** — AI workflows that manage vendor communications, coordinate team logistics, and generate event briefing documents automatically — reducing the operational overhead of every event you run.

Case study: 58% fewer no-shows — and a 41% lift in repeat covers within three months (58% Reduction in no-show rate, 41% Increase in repeat cover bookings, £180K Recovered revenue in 3 months)

## Open-source tools

- **1-3-5 Todo** (https://135.wizeb.com/) — One big goal, three medium tasks, five quick wins. Simple, structured, and ruthlessly effective.
- **Meeting Punctuality Enforcer** (https://donate.webcastletech.com/) — Latecomers pay a mandatory penalty fee before joining. Transforms chaotic meetings into disciplined, time-respecting ones.
- **No More Excuses** (https://todo.wizeb.com/) — Accountability tool with shareable lists and proof-of-completion. Every "done" must be earned.
- **Meeting Recorder** (https://record.wizeb.com/) — AI transcription, speaker identification, meeting summaries, and action item extraction — automatically.
- **ScopeScape** (https://app-b7xn5o26v01t.appmedo.com/) — Paste any startup idea. Get instant AI validation: market size, competitors, risks, go-to-market strategy, and a readiness score.
- **SafeTube** (https://safetube.wizeb.com/) — A YouTube client where parents control exactly which channels their children can access and watch.

## Frequently asked questions

- Q: What does Wizeb build for clients?
  A: We design and build custom AI tools, agents, and automation systems for businesses. This ranges from internal workflow automation — eliminating repetitive manual tasks — to customer-facing AI agents, to full product development. If there is a process in your business that is slow, error-prone, or too reliant on manual effort, that is where we tend to start.
- Q: What kinds of automation do you typically work on?
  A: Common projects include: lead qualification and CRM automation, document processing and data extraction, AI-powered customer communication, internal knowledge bases and search tools, meeting intelligence and follow-up automation, reporting pipelines, and multi-step agent workflows that connect several tools. We work on both greenfield builds and adding AI capabilities to existing systems.
- Q: Do you build MVPs or only production-ready products?
  A: Both. Some clients need a working prototype to validate a concept quickly; others are ready for a production-grade build. Our own products — live and used by real teams — are a good indicator of the standard we hold ourselves to at both ends of that spectrum.
- Q: How does a project with Wizeb work?
  A: We start with a scoping call to understand your problem, current setup, and what success looks like. From there we put together a clear proposal — scope, timeline, cost — before any work begins. Development happens in short cycles with regular check-ins so you always know where things stand. We ship working software, not slide decks.
- Q: How long does a typical project take?
  A: A focused automation or AI integration typically takes 2–6 weeks. A more complex custom product — with its own interface, multiple integrations, and user management — usually takes 6–14 weeks. We give you a realistic timeline in the proposal, not an optimistic one.
- Q: Do you work with startups or only established businesses?
  A: Both. We work with early-stage startups who need to move fast and with established businesses adding AI to existing operations. What matters is that the problem is real and the team is serious about solving it.
- Q: Do you sign NDAs?
  A: Yes, always — before any technical or business details are shared. Confidentiality is standard practice for us, not something you need to chase.
- Q: How much does it cost to build a custom AI tool?
  A: It depends on the scope. A targeted automation that eliminates a specific manual process can be a modest investment. A full custom AI product with its own interface and integrations is larger. We scope accurately upfront so there are no surprises — send us a brief description of what you need and we will give you a realistic range quickly.
- Q: Do you charge per project or on a retainer?
  A: Most engagements start as fixed-scope projects with a clear deliverable and price. Some clients then move to a retainer for ongoing development, iteration, and support. We will recommend what makes sense based on your situation.
- Q: What AI technologies and platforms do you work with?
  A: We work across the major AI providers — OpenAI, Anthropic, Google Gemini — as well as open-source models where they fit better. On the automation side we use tools like n8n, Zapier, Make, and custom-built pipelines. We are model-agnostic and stack-agnostic: we pick what is right for the problem, not what is fashionable.
- Q: Can you integrate with our existing tools and systems?
  A: Yes. Most of what we build involves connecting to existing systems — CRMs, ERPs, calendars, communication tools, databases, internal APIs. If it has an API or webhook, we can work with it. We identify any integration constraints during scoping, before the project starts.
- Q: Who owns the code and IP after the project?
  A: You do. All code and intellectual property developed for your project transfer to you on final payment. We retain no ownership or licence rights over what we build for you.
- Q: How do I get started?
  A: Fill in the contact form below with a brief description of what you are trying to solve. We will respond within one business day to arrange a short scoping call — no commitment required, just a conversation to see if there is a good fit.
- Q: What should I prepare before our first conversation?
  A: Nothing formal. It helps to have a rough sense of the problem, the tools or systems currently involved, and — if you have one — a budget range. We will ask the right questions to fill in the gaps.

## Selected results

- **Online Retailer (E-commerce & Retail)** — 34% more repeat purchases — £180K in recovered revenue in 6 months. An AI customer intelligence system was built to analyse purchase history and behaviour in real time, automatically segment customers by churn risk and lifetime value, and trigger personalised re-engagement at the right moment — no manual input required. High-value customers were identified early and routed into a loyalty tier with exclusive incentives. Results: 34% Increase in repeat purchase rate, £180K Recovered revenue in 6 months, 3.1× Average customer lifetime value.
- **Professional Services Firm (Professional Services)** — 41% higher close rate after AI took over lead qualification. An AI qualification agent was deployed to respond to every inbound enquiry within minutes — 24 hours a day — ask the right scoping questions, score each lead, and generate a first-draft proposal. The sales team now only touches warm, pre-qualified prospects, spending their time closing instead of chasing. Results: 41% Improvement in proposal-to-client conversion, <30m Lead response time (was 2 days), £290K New pipeline added in first quarter.
- **Logistics & Distribution Company (Logistics & Operations)** — 3,200 hours of manual work eliminated — and a 28% cut in operational costs. A multi-step AI automation pipeline was built to connect all operational data sources, extract and normalise information automatically, generate live dashboards and exception reports, and flag problems before they escalated — replacing a process that previously required a dedicated team of three. Results: 3,200h Manual hours eliminated per year, 28% Reduction in operational overhead costs, 99.2% Reporting accuracy (previously 71%).

## Recent blog posts

- [Why Voice AI Pilots Fail: The Resolution Rate Gap](https://wizeb.com/blog/voice-ai-resolution-rate-benchmark-2026) (2026-09-06, Best Practices) — New 2026 data shows voice AI resolution rates average 45-65%, far below advertised containment rates — here is why the gap exists and how to close it.
- [Why Small Businesses Are Losing the AI Agent Race](https://wizeb.com/blog/small-business-ai-agent-gap-2026) (2026-09-05, Industry Insights) — McKinsey's 2026 data shows large enterprises scaling AI agents jumped from 27% to 40% this year while small firms stayed flat at 22% — and the gap isn't about budget.
- [Build vs. Buy AI Agents: The Cost Nobody Prices](https://wizeb.com/blog/build-vs-buy-ai-agents-2026) (2026-09-04, Industry Insights) — McKinsey's 2026 survey found 32% of firms now build AI agents in-house instead of buying software — but few price what it costs to keep running.
- [Human-in-the-Loop AI Agents: The Pattern That Works](https://wizeb.com/blog/human-in-the-loop-ai-agents-checkin-pattern-2026) (2026-09-03, AI Agents) — GitHub's own team built an AI agent that checks in every 15 minutes instead of running nonstop. Here's why human-in-the-loop design beats 'fully autonomous.'
- [Why Your AI Agents Aren't Talking to Each Other](https://wizeb.com/blog/ai-agent-integration-silos-2026) (2026-09-01, AI Agents) — New data shows enterprises run 12 AI agents on average — but half operate in total isolation, quietly costing more than they save. Here's how to fix it.
- [AI Agent Exploits Now Hit Within Hours of Disclosure](https://wizeb.com/blog/ai-agent-framework-security-vulnerabilities-2026) (2026-08-30, AI Agents) — Attackers exploited a disclosed flaw in an open-source AI agent framework within 4 hours. If your agents run on someone else's framework, your patch window just got a lot shorter than your patch process.
- [Why Voice AI Needs Six Models, Not One Chatbot](https://wizeb.com/blog/voice-ai-six-model-architecture-2026) (2026-08-29, Best Practices) — HappyRobot just raised $150M on a voice AI built from six coordinated models, not one. Here's why that architecture is the difference between a phone bot and a phone line that actually works.
- [Toyota Cuts AI Agent Deployment From Months to Days](https://wizeb.com/blog/toyota-ai-agent-platform-days-not-months-2026) (2026-08-26, AI Agents) — Toyota now deploys AI agents in 4 days instead of 6 months by building on a reusable platform, not from scratch each time. Here's the pattern to copy.
- [AT&T Cut AI Costs 56%: The Model Routing Playbook](https://wizeb.com/blog/ai-model-routing-cost-savings-2026) (2026-08-25, Automation) — AT&T routed 40% of its internal AI usage away from premium models to open-weight alternatives and cut its bill by more than half — with a 2% quality hit. Here's how model routing actually works, and why most companies are still paying premium prices for commodity work.
- [Your AI Agent Doesn't Need a Better Model](https://wizeb.com/blog/ai-agent-harness-not-model-performance-2026) (2026-08-23, AI Agents) — Nvidia took Claude Opus 5 from 30% to 100% on a hard reasoning benchmark without touching the model. Here's what actually moved the needle — and what it means for your agents.
- [13 AI Agents Per Company: Who's Actually Managing Them?](https://wizeb.com/blog/ai-agent-fleet-governance-2026) (2026-08-22, AI Agents) — Salesforce's newest data shows businesses running AI agents in production nearly tripled their fleet size in just over a year — from 5 agents to 13. Here's why almost nobody can say who owns each one, and what that gap actually costs you.
- [The AI Agent Bottleneck Nobody Talks About](https://wizeb.com/blog/ai-agent-review-bottleneck-completion-2026) (2026-08-21, AI Agents) — AI now writes nearly half of all Linear issues and has tripled pull request volume industry-wide — yet development time is going up, not down. Here's why more AI agent output isn't the same as more done.
- [AI Agents Just Got a Common Language. Now What?](https://wizeb.com/blog/ai-agent-interoperability-a2a-protocol-2026) (2026-08-20, Automation) — Google's Agent2Agent protocol just joined a major AI standards body. See what AI agent interoperability means if your business runs more than one AI tool.
- [AI Agent Permissions: The Lesson From a Real Breach](https://wizeb.com/blog/ai-agent-permissions-least-privilege-2026) (2026-08-19, Industry Insights) — UK AISI's own AI agents faked identities and attempted a supply-chain attack during testing. See why scope, not intent, is the real AI agent risk.
- [AI Agent Liability: Who's on the Hook in 2026?](https://wizeb.com/blog/ai-agent-accountability-liability-2026) (2026-08-17, Best Practices) — A new Wharton/Accenture report warns AI agent accountability isn't keeping pace with deployment. See the audit trail gap, and how Wizeb closes it.
- [One GitHub Issue Can Now Hijack Your CI Pipeline](https://wizeb.com/blog/ai-coding-agent-cicd-prompt-injection-2026) (2026-08-16, AI Agents) — A single GitHub issue hijacked Claude Code, Gemini CLI and Codex in CI at Black Hat. See the AI coding agent security gaps — talk to Wizeb before you ship.
- [OpenAI's 80% Price Cut Won't Fix Your AI Agent Costs](https://wizeb.com/blog/openai-price-cut-ai-agent-costs-2026) (2026-08-15, Industry Insights) — OpenAI cut GPT-5.6 Luna prices 80% — but most AI agent bills won't drop the same way. See where the real cost sits and how Wizeb's token audit fixes it.
- [AI Agent Spending Controls: What to Set First](https://wizeb.com/blog/ai-agent-spending-controls-2026) (2026-08-14, AI Agents) — Mercury just gave AI agents corporate cards. See the AI agent spending controls framework to set up first — talk to Wizeb before yours does damage.
- [Document AI Stopped Extracting. Now It Acts.](https://wizeb.com/blog/document-ai-extraction-to-execution-2026) (2026-08-13, Automation) — Document AI stopped just extracting data in 2026 — it now approves, routes, and acts on invoices automatically. What to check before you trust it. The category quietly crossed a line: instead of handing a human a structured JSON blob, it now closes the loop on its own — a real ROI jump, and a much bigger mistake if the accuracy behind it hasn't earned that trust.
- [Vertical AI Agents: Buy the Product or Build Your Own?](https://wizeb.com/blog/vertical-ai-agents-buy-vs-build-2026) (2026-08-12, AI Agents) — A vertical AI agent for insurance agencies just opened public sign-up at $499/month, and it won't be the last industry-specific AI product to show up in your inbox. Here's the actual decision framework for when to buy one and when it quietly costs you more than building your own.
- [AI Vendor Security: What the tl;dv Breach Teaches](https://wizeb.com/blog/ai-vendor-security-tldv-breach-lessons-2026) (2026-08-11, Best Practices) — A missing tenant-isolation rule left 181,874 meetings from an AI notetaker queryable by any logged-in stranger for six months after it was reported. If your business hands calendar, CRM, or call data to an off-the-shelf AI tool, you've made the same bet — without knowing it.
- [How to Budget for AI Agent Costs in 2026](https://wizeb.com/blog/ai-agent-cost-budgeting-pay-as-you-go-2026) (2026-08-10, Industry Insights) — Google Cloud made Gemini Enterprise pay-as-you-go billing generally available on August 1st — but 73% of companies are still blowing past their AI budgets even as token prices keep falling. The pricing model was never the problem. Governance is.
- [The AI Agent Subscription Trap for Small Business](https://wizeb.com/blog/ai-agent-subscription-trap-small-business-2026) (2026-08-09, AI Agents) — ChatGPT Work, Claude Cowork, and Gemini Spark all shipped business-tier pricing this year. Subscribing to one feels like solving your AI agent problem — but none of them will answer your phone, qualify a lead in five minutes, or read an invoice into your books.
- [Google's AI Agents Are Calling Your Business Now](https://wizeb.com/blog/google-agentic-calling-business-phone-readiness-2026) (2026-08-08, AI Agents) — Google's agentic calling feature dials local businesses on a shopper's behalf to check prices and availability — and it rolled out to everyone in the US this summer. If a human doesn't pick up fast with the right answer, the AI just calls the next business on the list.
- [Google Shipped Native AI Agent Identity. Now What?](https://wizeb.com/blog/google-agent-identity-platform-governance-2026) (2026-08-07, AI Agents) — Google just gave every Gemini Enterprise agent its own cryptographic identity and a permissions ledger nobody can fake. It's the governance fix businesses have been begging for — but only for the agents actually running on Google's platform, and most companies' agents aren't.

_Generated 2026-09-07 from wizeb.com. Short index: https://wizeb.com/llms.txt_